Delete Your Astroly Account & Data
Astroly · HouseofTech Innovation Pvt Ltd
Last updated: 1 September 2026
You can ask us to delete your Astroly account and everything stored against it, at any time. This page explains how, and exactly what goes.
How to request deletion
Email our support team and include the mobile number registered on your account.
Email: support@houseoftech.ai
Subject line: Astroly Account Deletion Request
Include:
- The mobile number registered on your account
- (Optional) Why you are leaving — it helps us improve
Cancel your subscription first
Deleting an account does not by itself stop a UPI AutoPay mandate. Cancel the subscription first — in the app under Aap → Manage subscription, or from your UPI app — or ask us to do both in the same email.
What gets deleted
- Your profile: mobile number, name and age.
- Your birth details — date, time and place — and the chart computed from them.
- Every conversation with every astrologer, including the questions you asked.
- Your message balance and subscription state.
What we must keep
- Payment and invoice records. Indian tax and accounting law requires us to retain these; they are kept by us and by Razorpay for the statutory period and are not linked to a live account.
- Aggregated, anonymised usage counts that can no longer identify you.
How long it takes
We confirm the request within 2 working days and complete deletion within 7 working days. Deletion is permanent and cannot be undone — a later sign-in with the same number creates a new, empty account.
Contact
HouseofTech Innovation Pvt Ltd — support@houseoftech.ai