Payment & Cancellation Policy
Astroly · HouseofTech Innovation Pvt Ltd
Last updated: 1 September 2026
This Policy explains pricing, automatic renewal, cancellation and refunds for Astroly. Read it together with our Terms & Conditions and Privacy Policy.
1. Plans
| Plan | Price | What you get |
|---|---|---|
| Introductory day | ₹9, one-time | Full access for 1 day, including 10 messages |
| Monthly | ₹299 per month | Full access, 500 messages per month |
The introductory day is offered once per account. When it ends, the subscription renews at ₹299 per month on the same mandate until you cancel.
2. Extra message packs
If you use up a month’s 500 messages, you can buy more. These are one-time purchases, not subscriptions.
| Pack | Price |
|---|---|
| 500 messages | ₹200 |
| 1,000 messages | ₹300 |
| 5,000 messages | ₹999 |
| 20,000 messages | ₹2,499 |
Pack messages are used only after the month’s included 500 are exhausted. They do not expire and are not reset by a monthly renewal, but they can only be used while a subscription is active. Packs can only be bought by an active subscriber.
3. How payment works
- Payments are processed by Razorpay Software Pvt Ltd. We never see or store your card, UPI PIN or bank credentials.
- The subscription is a UPI AutoPay mandate, authorised by you on Razorpay’s own hosted page. The ₹9 is collected in that same authorisation.
- All prices are in Indian Rupees and include applicable taxes.
- Razorpay notifies you before each renewal debit, as required by the mandate rules.
4. Automatic renewal
Your subscription renews automatically every month at ₹299 until cancelled. The first ₹299 debit is attempted at the end of the introductory day. If a debit fails, Razorpay retries on its own schedule; if the retries are exhausted, the subscription stops and access ends.
5. How to cancel
You can cancel at any time, by any of these routes:
- In the app — Aap → Manage subscription → “Subscription cancel karna hai”, then confirm.
- From your UPI app — open the AutoPay / mandates section and pause or revoke the Astroly mandate.
- By email — write to support@houseoftech.ai from your registered number’s account and we will cancel it for you.
Cancellation takes effect at the end of the period you have already paid for. We do not withdraw access you have bought. No further debits are made after you cancel.
6. Refunds
- Because access is granted immediately and messages are consumed as you use them, subscription fees and message packs are generally non-refundable once the period has begun.
- We will refund a charge that was taken in error, a duplicate charge, or a charge taken after a valid cancellation. Write to us within 7 days and we will investigate.
- If we discontinue the service during a period you have paid for, we refund the unused part of that period.
- Approved refunds are returned to the original payment method by Razorpay, normally within 5–7 working days.
7. Failed or disputed payments
If a payment fails, no access is granted for that cycle. If you believe a debit is wrong, contact us before raising a chargeback — we can usually resolve it faster.
8. Contact
HouseofTech Innovation Pvt Ltd — support@houseoftech.ai