Payment & Cancellation Policy
Astroly · HouseofTech Innovation Pvt Ltd
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Last updated: 30 October 2026
This Policy explains pricing, automatic renewal, cancellation and refunds for Astroly. Read it together with our Terms & Conditions and Privacy Policy.
1. Plans
| Plan | Price | What you get |
|---|---|---|
| Introductory trial | ₹1, one-time | Full access for 2 days, including 20 messages |
| Monthly | ₹499 per month | Full access, 500 messages per month |
The introductory trial is offered once per account. When it ends, the subscription renews at ₹499 per month on the same mandate until you cancel.
2. Extra message packs
If you use up a month’s 500 messages, you can buy more. These are one-time purchases, not subscriptions.
| Pack | Price |
|---|---|
| 500 messages | ₹200 |
| 1,000 messages | ₹300 |
| 5,000 messages | ₹999 |
| 20,000 messages | ₹2,499 |
Pack messages are used only after the month’s included 500 are exhausted. They do not expire and are not reset by a monthly renewal, but they can only be used while a subscription is active. Packs can only be bought by an active subscriber.
3. How payment works
- Payments are processed by RBI-licensed payment gateway partners (such as Razorpay, PhonePe, or similar providers). The active payment gateway may change from time to time without prior notice. We never see or store your card, UPI PIN or bank credentials.
- The subscription is a UPI AutoPay mandate, authorised by you in your UPI app through the payment gateway’s own checkout. The ₹1 is collected in that same authorisation, and the mandate allows debits of up to ₹499 per month.
- All prices are in Indian Rupees and include applicable taxes.
- You are notified before each renewal debit, as required by the mandate rules.
4. Automatic renewal
Your subscription renews automatically every month at ₹499 until cancelled. The first ₹499 debit is attempted at the end of the 2-day trial. If a debit fails, the payment gateway retries on its own schedule; if the retries are exhausted, the subscription stops and access ends.
5. How to cancel
You can cancel at any time, by either of these routes:
- From your UPI app — open your UPI or bank app, search AutoPay, and pause or cancel the Astroly mandate.
- By email — write to support@houseoftech.ai from your registered number’s account and we will cancel it for you.
Cancellation takes effect at the end of the period you have already paid for. We do not withdraw access you have bought. No further debits are made after you cancel.
6. Refunds
- Because access is granted immediately and messages are consumed as you use them, subscription fees and message packs are generally non-refundable once the period has begun.
- We will refund a charge that was taken in error, a duplicate charge, or a charge taken after a valid cancellation. Write to us within 7 days and we will investigate.
- If we discontinue the service during a period you have paid for, we refund the unused part of that period.
- Approved refunds are returned to the original payment method by the payment gateway, normally within 5–7 working days.
7. Failed or disputed payments
If a payment fails, no access is granted for that cycle. If you believe a debit is wrong, contact us before raising a chargeback — we can usually resolve it faster.
8. Contact
HouseofTech Innovation Pvt Ltd — support@houseoftech.ai
Phone: +91 99583 31324