Delete Your PocketPDF Account & Data
PocketPDF · HouseofTech Innovation Pvt Ltd
Last updated: 29 July 2026
We respect your right to control your data. If you no longer want to use PocketPDF, you can request deletion of your account and all associated data at any time, from anywhere in the world. This page explains how.
Before you delete — restore or export your cloud documents. Deletion permanently removes your account and every document you backed up to the cloud. Open the App and restore any cloud-only document to your device, or share / export it to your files or cloud storage, before requesting deletion. We cannot recover it afterwards.
Documents on your device are not affected. PocketPDF is local-first — PDFs, annotations, signatures, folders, and bookmarks stored in the App on your phone stay on your phone. Deleting your account removes your server-side data. To remove local documents too, delete them in the App or uninstall the App from your device.
Option 1 — Delete from inside the App
Open PocketPDF → Account → Delete account and confirm. Your account and all server-side data will be scheduled for permanent deletion. If your version of the App does not show this option, use the email route below.
Option 2 — Request deletion by email
Send an email to our support team, quoting the mobile number registered on your PocketPDF account:
Email: support@houseoftech.ai
Subject line: PocketPDF Account Deletion Request
Include in the email:
- The mobile number registered on your account
- (Optional) Reason for deletion — helps us improve
We may send an OTP to your registered mobile number to verify that the request is genuinely yours before we proceed.
What gets deleted
When we process your request, the following data is permanently removed from our systems:
- Your account profile — registered mobile number and account preferences
- All cloud backups — every PDF you backed up, along with its file name, stored annotations and signatures, and revision history
- Sync state and device links associated with your account
- Login session tokens
- Ask AI request history associated with your account
- Any feedback or support correspondence
- Subscription identifier linked to your account (transactional records may be retained for statutory compliance — see below)
Note: Account deletion is permanent. Cloud-backed documents cannot be recovered once deletion is complete. PDFs you already downloaded, exported, or shared stay wherever you saved or sent them — deleting your account does not reach those copies, including any held by people you sent them to.
What may be retained
In accordance with legal and compliance obligations, the following may be retained in anonymised or aggregated form:
- Anonymised usage analytics (cannot be linked back to you)
- Billing and tax records for your subscription payments to us, required for our own accounting and audit compliance (typically up to 7 years)
- Logs required for fraud prevention and platform security
Deleting a single backup instead
If you only want to remove one document from the cloud rather than close your account, open that document in the App and choose to remove its cloud backup. The cloud copy is deleted; your local copy stays on your device.
Active subscription
If you have an active auto-renewing subscription, please cancel it first — from your UPI / bank app, or by emailing support. See the Payment & Cancellation Policy for steps. Deleting your account does not automatically issue a refund — refunds are governed by the Cancellation Policy.
Timeframe
- We acknowledge your request within 2 working days.
- Deletion is completed within 30 days of verification (or sooner where required by your local law).
- You will receive a confirmation once deletion is complete.
Questions
If you have questions about data deletion or your privacy rights (including GDPR/CCPA requests), see our Privacy Policy or contact support@houseoftech.ai.