Delete Your Dharmic Store Account & Data
Dharmic Store (dharmic.store) · HouseofTech Innovation Pvt Ltd
Last updated: 25 July 2026
We respect your right to control your data. If you no longer want an account with Dharmic Store, you can request deletion of your account and associated personal data at any time. This page explains how.
Option 1 — Request deletion by email
Send an email to our support team from the email address registered on your Dharmic Store account:
Email: support@houseoftech.ai
Subject line: Dharmic Store Account Deletion Request
Include in the email:
- The email address registered on your account
- The mobile number used on your orders (helps us match your records)
- (Optional) Reason for deletion — helps us improve
Option 2 — From your account page
- Log in at dharmic.store/account and use the data-deletion or account-removal option if it is shown for your region.
- If you do not see the option, use Option 1 above — email requests are processed the same way.
What gets deleted
When we process your request, the following is permanently removed from our systems:
- Your account profile (name, email, password, sign-in identity)
- Saved shipping and billing addresses, and your phone number
- Saved cart, wishlist, and browsing/personalisation data
- Marketing consents and subscriptions to our email/SMS/WhatsApp lists
- Login session tokens
- Support correspondence not required for an open dispute
- Product reviews are anonymised or removed on request
Note: Account deletion is permanent. Your order history, saved addresses, and wishlist cannot be recovered once deletion is complete, and you will need to create a new account to order again.
What may be retained
In accordance with legal and compliance obligations, the following may be retained:
- Invoices and transaction records for completed orders, required under GST, tax, and accounting law (typically up to 8 years). These cannot be deleted on request.
- Records needed for an open order, return, refund, chargeback, or legal dispute, until it is closed
- Anonymised usage analytics that cannot be linked back to you
- Logs required for fraud prevention and platform security
Open orders, returns & refunds
If you have an order in transit, or a pending return or refund, please let that complete before requesting deletion — we cannot deliver a parcel or process a refund once your contact and address data is removed. Deleting your account does not cancel an order and does not by itself trigger a refund; those are governed by our Payment, Cancellation & Refund Policy.
Timeframe
- We acknowledge your request within 2 working days.
- Deletion is completed within 30 days of verification (or sooner where required by your local law).
- You will receive a confirmation email once deletion is complete.
Just want to stop marketing messages?
You do not need to delete your account. Use the unsubscribe link in any promotional email, reply STOP to an SMS, or email us — and we will remove you from marketing lists while keeping your account and order history intact.
Questions
If you have questions about data deletion or your privacy rights (including DPDP Act, GDPR, or CCPA requests), see our Privacy Policy or contact support@houseoftech.ai.