Delete Your ColorJoy Account & Data
ColorJoy · HouseofTech Innovation Pvt Ltd
Last updated: 15 July 2026
We respect your right to control your family’s data. You can delete your ColorJoy account and everything associated with it at any time, from anywhere in the world. This page explains how.
Good to know: ColorJoy works without an account, and by default your child’s artwork is stored only on their own device — we never receive it. If you never signed in, we hold nothing about you or your child, and there is nothing for us to delete. Clearing the gallery in the App removes it completely. The steps below matter if you signed in to sync the gallery, or bought a subscription.
Option 1 — Delete from inside the App
- Open ColorJoy → Settings → Delete my account.
- Confirm — this erases your child’s saved artwork from the device and, if you were signed in, schedules your account and synced artwork for permanent deletion from our servers.
Option 2 — Request deletion by email
Send an email to our support team from the email address you used to sign in to ColorJoy:
Email: support@houseoftech.ai
Subject line: ColorJoy Account Deletion Request
Include in the email:
- The email address you signed in with
- (Optional) Reason for deletion — helps us improve
Parents — your right to delete your child’s data
Under the US Children’s Online Privacy Protection Act (COPPA), the EU/UK GDPR, and India’s Digital Personal Data Protection Act 2023, a parent or legal guardian has the right to review the information we hold about their child, to refuse to permit its further collection, and to have it deleted. You can exercise any of these rights by emailing support@houseoftech.ai — we will not require you to create an account or provide more information than we need to verify your request.
What gets deleted
When we process your request, the following is permanently removed from our systems:
- Your account profile (sign-in email, account identifier)
- All of your child’s artwork synced to our servers, including the saved pictures and their titles
- Your chosen settings and age mode linked to the account
- Login session tokens
- Any feedback or support correspondence
- The subscription identifier linked to your account (transactional records may be retained for statutory compliance — see below)
Note: Deletion is permanent and cannot be undone. Artwork saved on your own device is under your control — the in-app delete clears it, or uninstalling ColorJoy removes it with the App. If your child’s drawings matter to you, save or screenshot them before deleting.
What may be retained
In accordance with legal and compliance obligations, the following may be retained in anonymised or aggregated form:
- Billing and tax records required for accounting and audit compliance (typically up to 7 years)
- Logs required for fraud prevention and platform security
Active subscription
If you have an active auto-renewing subscription, please cancel it first from your UPI / bank app or by emailing support — see the Payment & Cancellation Policy for steps. Deleting your account does not cancel a subscription billed by the app store, and does not automatically issue a refund.
Timeframe
- We acknowledge your request within 2 working days.
- Deletion is completed within 30 days of verification (or sooner where required by your local law).
- You will receive a confirmation email once deletion is complete.
Questions
If you have questions about data deletion or your privacy rights (including COPPA, GDPR, or DPDPA requests), see our Privacy Policy or contact support@houseoftech.ai.