Delete Your Arogya AI Account & Data
Arogya AI · HouseofTech Innovation Pvt Ltd
Last updated: 7 September 2026
Your health data belongs to you. If you no longer want to use Arogya AI, you can request deletion of your account and all associated data at any time, from anywhere in the world. This page explains how.
Before you delete — export anything you want to keep. Deletion permanently removes your profile, every meal, workout, sleep and weight log, your photos, your plans, and your conversations with the AI coach. Open the App and use Export my data (Account → Data) to save a copy first. We cannot recover it afterwards.
Option 1 — Delete from inside the App
Open Arogya AI → Account → Delete account and confirm. Your account and all associated data will be scheduled for permanent deletion. If your version of the App does not show this option, use the email route below.
Option 2 — Request deletion by email
Send an email to our support team, quoting the mobile number registered on your Arogya AI account:
- Email: support@houseoftech.ai
- Subject line: Arogya AI Account Deletion Request
- Include in the email:
- The mobile number registered on your account
- (Optional) Reason for deletion — helps us improve
We may send an OTP to your registered mobile number to verify that the request is genuinely yours before we proceed.
Email us to request deletionWhat gets deleted
When we process your request, the following data is permanently removed from our systems:
- Your account profile — registered mobile number, name, photo, and preferences
- Your health profile — age, sex, height, weight, goals, dietary preferences, allergies, and any conditions or medications you entered
- All logs — meals, water, workouts, steps, sleep, weight and measurements, mood, symptoms, and habit check-ins
- All photos — meal photos and progress photos
- All plans, insights, streaks, and reports generated for you
- Your complete conversation history with the AI coach
- All data synced into your account from Health Connect, Google Fit, Apple Health, or wearables, and the connection itself
- Reminder settings and device tokens
- Login session tokens
- Any feedback or support correspondence
- Subscription identifier linked to your account (transactional records may be retained for statutory compliance — see below)
Note: Account deletion is permanent. Deleting your account removes data from our systems. Data you wrote back to Health Connect, Google Fit, or Apple Health stays on those platforms under their own controls, and reports you exported or shared stay wherever you saved or sent them.
What may be retained
In accordance with legal and compliance obligations, the following may be retained in anonymised or aggregated form:
- Anonymised usage analytics (cannot be linked back to you, and never containing health logs)
- Billing and tax records for your subscription payments to us, required for our own accounting and audit compliance (typically up to 7 years)
- Logs required for fraud prevention and platform security
Deleting some data instead of everything
If you only want to remove part of your data rather than close your account, you can, from inside the App:
- Delete individual meals, workouts, photos, or other log entries
- Delete individual AI coach conversations, or clear all conversation history
- Remove conditions, medications, or allergies from your health profile
- Disconnect a health platform or wearable — this stops future syncing; previously synced data can be cleared separately
Active subscription
If you have an active auto-renewing subscription, please cancel it first — from your UPI / bank app, or by emailing support. See the Payment & Cancellation Policy for steps. Deleting your account does not automatically issue a refund — refunds are governed by the Cancellation Policy.
Timeframe
- We acknowledge your request within 2 working days.
- Deletion is completed within 30 days of verification (or sooner where required by your local law). Copies in encrypted backups are purged within a further 30 days.
- You will receive a confirmation once deletion is complete.
Questions
If you have questions about data deletion or your privacy rights (including GDPR/CCPA/DPDP requests), see our Privacy Policy or contact support@houseoftech.ai.