Payment & Cancellation Policy
VastuGuru · HouseofTech Innovation Pvt Ltd
Last updated: 23 June 2026
This Policy explains pricing, payment processing, and refunds for the VastuGuru Vastu compliance report offered by HouseofTech Innovation Pvt Ltd.
1. What You Are Paying For
VastuGuru provides a free preview of your Vastu report (your Vastu score, verdict and a summary, plus a count of the issues detected) at no cost. To view the full detailed report — including all identified issues, all remedies, the complete eight-direction zone breakdown, and a downloadable PDF — you make a one-time payment of ₹499. This is a single, one-time purchase, not a subscription; there are no recurring charges and nothing auto-renews.
| Offering | Price | Billing |
|---|---|---|
| Free preview (score, verdict, summary and issue count) | ₹0 | No payment required |
| Full detailed report unlock (all issues, all remedies, full zone breakdown, PDF) | ₹499 | One-time payment |
2. Payment Method
- Payment is processed securely by our payment gateway partners (such as Razorpay, PhonePe, or similar RBI-licensed providers). The active payment gateway may change from time to time without prior notice.
- Supported methods: UPI, credit/debit cards, and netbanking.
- HouseofTech does not store your card, UPI, or banking credentials.
- Upon successful payment, your full report is unlocked and delivered instantly and digitally.
3. Refund Policy
Because the full report is a digital product delivered instantly upon payment, the one-time ₹499 payment is generally non-refundable once the report has been unlocked, except in the limited cases described below or where required by applicable law.
3.1 Eligible refund cases
- Technical failure / non-delivery — if your payment was deducted but, due to a technical failure on our side, the full report was not unlocked or delivered to you, you may email us within 7 days of the transaction. We will review the issue and, if we cannot deliver the report, refund your payment in full.
- Duplicate charge — if you were debited more than once for the same report, the duplicate amount is refunded in full.
- Unauthorised charge — if you can show a charge was made without your consent, report it within 7 days; we will investigate and, if confirmed, refund the disputed amount.
3.2 Non-eligible cases
- Change of mind after the full report has been unlocked and delivered.
- Dissatisfaction with the Vastu score, issues, or remedies, which are informational guidance based on classical Vastu Shastra and may vary.
- Disagreement with the report’s findings, or a decision not to follow its suggestions.
- Poor-quality, unclear, or inaccurate inputs (photos, floor plans, or questionnaire answers) supplied by you.
3.3 How to request a refund or report a payment issue
- Email support@houseoftech.ai with the subject “VastuGuru Refund Request” (or “VastuGuru Payment Issue”).
- Include the name, email, and phone number used at purchase, the transaction ID (visible in your payment receipt and your bank / UPI statement), and a description of the problem.
- We acknowledge within 2 working days and resolve eligible refunds within 7–10 working days. Refunds are credited back to the original payment instrument.
4. Taxes
- The price is inclusive of applicable taxes such as GST.
- A GST invoice is available on request from support@houseoftech.ai.
5. Chargebacks & Disputes
- If you initiate a chargeback through your bank without first contacting us, we may suspend your access during dispute resolution.
- Please email support first — most issues, especially delivery failures, are resolved faster directly.
6. Contact
- Company Name: HouseofTech Innovation Pvt Ltd
- Email: support@houseoftech.ai