Delete Your UPI Soundbox Alert Account & Data
UPI Soundbox Alert · HouseofTech Innovation Pvt Ltd
Last updated: 8 June 2026
We respect your right to control your data. If you no longer want to use UPI Soundbox Alert, you can request deletion of your account and all associated data at any time. This page explains how.
How to request deletion
Send an email to our support team from the email address associated with your UPI Soundbox Alert account, or include your registered phone number:
Email: support@houseoftech.ai
Phone: +91-9958331324
Subject line: UPI Soundbox Alert Account Deletion Request
Include in the email:
- Registered phone number on your account
- (Optional) Reason for deletion — helps us improve
What gets deleted
When we process your request, the following data is permanently removed from our systems:
- Your account profile (phone number, name, shop / business name, language and voice preferences)
- Any payment-alert history backed up to our servers (if you enabled cloud backup)
- App settings and configuration linked to your account
- Login session tokens and OTP records
- Any feedback or support correspondence
- Subscription identifier linked to your account (transactional records may be retained for statutory compliance — see below)
Note: The App reads payment SMS only on your device and never uploads your SMS inbox to our servers, so there is no SMS content for us to delete. To remove the on-device payment-alert history, simply clear it in the App or uninstall the App.
What may be retained
In accordance with legal and compliance obligations under Indian law, the following may be retained in anonymised or aggregated form:
- Anonymised usage analytics (cannot be linked back to you)
- Billing and tax records required for GST and audit compliance (typically up to 7 years)
- Logs required for fraud prevention and platform security
Active subscription
If you have an active auto-renewing subscription, please cancel it first via the App, your UPI / bank app, or by replying to our support email. See the Payment & Cancellation Policy for steps. Account deletion does not automatically issue a refund — refunds are governed by the Cancellation Policy.
Timeframe
- We acknowledge your request within 2 working days.
- Deletion is completed within 30 days of verification.
- You will receive a confirmation email once deletion is complete.
Questions
If you have questions about data deletion or your privacy rights, see our Privacy Policy or contact support@houseoftech.ai · +91-9958331324.