Payment & Cancellation Policy

Statusly · HouseofTech Innovation Pvt Ltd

Last updated: 22 July 2026

This Payment & Cancellation Policy explains pricing, billing, renewals, cancellation, and refunds for Statusly premium subscriptions. It forms part of our Terms & Conditions.

1. What Premium Includes

Unlimited personalised posters with your name, photo, and WhatsApp number.
Sharing and downloading of personalised posters.
New designs added regularly, across all categories, ad-free.

2. Pricing & Billing

Introductory offer: ₹1 for your trial period — currently 5 or 15 days, and always stated on the payment screen before you pay — which then automatically renews at ₹299 per month until you cancel.

You pay ₹1 today for the trial period shown on the payment screen.
When that trial period ends, your subscription renews at ₹299 per month automatically.
Prices are inclusive of applicable taxes unless stated otherwise. We may change prices prospectively with notice; changes do not affect the current paid period.

3. How Payment Works (UPI AutoPay via Razorpay)

Payments are collected directly by our payment gateway partner, Razorpay, and not through Google Play or Apple in-app billing.
When you subscribe, you approve a UPI AutoPay mandate (or other supported payment method) that authorises the recurring ₹299/month charge.
Your UPI app / bank will notify you before each auto-debit, as required by RBI rules.
We do not store your full card number, CVV, or UPI PIN. Those are handled by Razorpay.

4. Renewals

The subscription renews automatically each month via the AutoPay mandate until it is cancelled.
If a renewal payment fails, premium access may be paused until payment succeeds.

5. How to Cancel

You can cancel anytime. Cancelling stops future renewals; it does not delete your account.

From your UPI app: open the AutoPay / Mandates section of your UPI or banking app and pause or cancel the Statusly (Razorpay) mandate. This is the fastest way to stop future charges.
By email: write to support@houseoftech.ai from your registered contact with your registered phone number, and we will cancel the mandate for you.
Cancellation takes effect for the next billing cycle. You keep premium access until the end of the period you have already paid for.

6. Refunds

The ₹1 introductory charge is non-refundable.
Monthly subscription charges are generally non-refundable once the billing period has started, because access is granted immediately.
If you were charged in error, charged after a valid cancellation, or experienced a genuine technical failure that prevented access, contact support@houseoftech.ai within 7 days and we will review and, where appropriate, refund eligible amounts.
Approved refunds are returned to the original payment method via Razorpay, typically within 5–7 business days.

7. Failed or Disputed Payments

For any billing question, unexpected charge, or dispute, contact us first at support@houseoftech.ai so we can resolve it quickly.
Please include your registered phone number and the payment reference from your UPI/bank statement.

8. Contact

Billing support: support@houseoftech.ai.