Privacy Policy

Poster Magic · HouseofTech Innovation Pvt Ltd

Last updated: 24 September 2026

HouseofTech Innovation Pvt Ltd (“we”, “us”, “our”, or the “Company”) operates the Poster Magic application and related services (the “App”).

Poster Magic is a personalised poster and status app. It lets you browse a daily-updated library of posters, greetings, wishes, and flyers — such as Good Morning, festival, and devotional themes — add your name and photo, and share them as WhatsApp statuses. Certain premium templates and features are available only to Poster Magic Plus subscribers on a monthly or yearly plan.

This Privacy Policy explains how we collect, use, store, share, and protect your information when you use Poster Magic, wherever in the world you use it.

By downloading, installing, or using the App, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use the App.

1. Information We Collect

A. Information You Provide Directly

• Account details — your mobile number, which you enter to receive a one-time password (OTP), and the OTP itself. We do not use passwords; sign-in is by OTP verification.
• Photos and images — pictures you select from your gallery or take with your camera to add to your posters. These are processed on your device.
• Content you create inside the App — names, business details, custom text, and saved profiles you create to quickly personalise templates.
• Subscription and billing-related details if you purchase Poster Magic Plus.
• Feedback, support queries, or communications you send to us.

B. Automatically Collected Information

• Device information: device type, operating system, app version and build number, IP address, unique device identifiers, language and region settings.
• Usage data: templates viewed, categories browsed, and in-app navigation (recorded as events, not as the contents of your posters).
• Performance data: crash reports, diagnostics, and error logs.
• Approximate location derived from IP address, used for regional pricing and currency and for legal compliance.
• Analytics data collected via third-party tools to improve the App.

C. Permissions the App May Request

• Camera — only when you choose to take a new photo to add to a poster. We capture only the photo you take; we do not record video, and the camera is not accessed in the background.
• Files / photos picker — when you pick an image from your gallery to personalise a greeting. We receive only the specific files you select.
• Storage — to save the generated posters to your device so you can share them.
• Notifications (optional) — for daily new posters, festival reminders, or subscription notices.

D. Information We Do Not Collect

• We do not scan, index, or upload your device’s file system or photo library. Only the photos you explicitly pick enter the App.
• We do not access your contact list, call logs, SMS, or microphone.
• We do not collect government IDs or biometric identifiers.
• We do not store your full card details — payment information is handled directly by our RBI-licensed payment gateway partners.

2. How We Use Your Information

• Verify your mobile number by OTP, create your account, and keep you signed in.
• Provide the daily-updated library of posters, greetings, wishes, and flyers.
• Process subscription payments and manage billing, where applicable.
• Send service messages such as receipts, renewal reminders, OTPs, and important account notices.
• Detect and prevent fraud, abuse, or unauthorised access, and enforce usage limits and our usage rules.
• Improve App performance, fix bugs, and develop new features (using aggregated or de-identified data wherever possible).

3. Personalisation & User Content

• When you personalise a greeting or flyer, the text (such as your name or business name) and the photo you select are processed locally on your device to create the final image.
• Your saved profiles (names and cropped photos used for quick personalisation) are stored locally on your device.
• We do not upload your personal photos to our servers.

4. Sharing to WhatsApp & Social Media

• Poster Magic makes it easy to share greetings as WhatsApp statuses or messages.
• When you tap to share a poster, the App passes the generated image directly to WhatsApp or the social media app you select on your device.
• We do not have access to your WhatsApp account, your contacts, or your social media profiles.
• We do not track the individuals or groups you share your posters with.

5. Subscription & Payment Information

• Poster Magic Plus payments are processed by RBI-licensed payment gateway partners (such as Razorpay, PhonePe, or similar providers). The active payment gateway may change from time to time without prior notice.
• Billing is direct via these gateways. Prices are as shown at the paywall / in the App.
• Each payment gateway handles and stores your payment details under its own security standards (PCI-DSS). We never see or store your full card number.
• To cancel a subscription, there are exactly two routes and there is NO in-app cancel button: (A) in your UPI / bank app, find AutoPay and pause or cancel the mandate; or (B) email our support address.
• We retain only your subscription status, plan, and transaction reference for billing, accounting, and tax compliance.
• Details of plans, limits, renewal, and refunds are in our Payment & Cancellation Policy.

6. Information Sharing & Disclosure

We do not sell or rent your personal data or your posters. We share limited data only:

• With service providers (cloud hosting and object storage, database and authentication providers, SMS/OTP delivery providers, content-delivery networks, analytics infrastructure, payment gateways such as Razorpay and PhonePe, email delivery) under data-protection agreements, and only to the extent needed to provide the service.
• With the recipients you choose — when you share a poster to WhatsApp or another app, that file goes to the app you select, and its handling from that point is outside our control.
• To comply with legal obligations, court orders, or lawful government requests.
• In case of mergers, acquisitions, or restructuring (with notice to users).
• To protect rights, safety, and platform security.

7. International Data Transfers

• Poster Magic is offered worldwide. Our primary application servers are hosted in India (Mumbai region). Some service providers — including analytics providers — may process data in other countries, including the United States and the European Union.
• Where required (for example for users in the EEA, UK, or Switzerland), we rely on appropriate safeguards such as Standard Contractual Clauses or equivalent mechanisms for cross-border transfers.

8. Data Storage & Security

• Data in transit is encrypted (HTTPS/TLS). Account data is protected with access controls and industry-standard safeguards, and is accessible only through your authenticated account.
• Generated posters and saved profiles are stored in the App’s local database on your device, and are subject to your device’s own security and any device backup service you use. If you lose or reset your device, those local files cannot be recovered by us.
• Sign-in uses OTP verification and a session token stored securely on your device. Keep your mobile number and device secure; anyone with access to both may be able to sign in to your account.
• While we take strong precautions, no system is completely secure.

9. Data Retention

• Generated posters and profiles on your device are retained until you delete them or uninstall the App.
• Account records (mobile number, subscription status) are retained while your account is active.
• Transaction records for Poster Magic Plus are retained for the duration required by applicable tax and accounting law (typically up to 7 years).
• Analytics data may be retained in anonymised form for up to 24 months.
• You may request account and data deletion at any time — see the Delete Account page.

10. Your Privacy Rights

Depending on where you live, you may have rights under laws such as the EU/UK General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA/CPRA), India’s Digital Personal Data Protection Act 2023, and similar laws, including the right to:

• Access a copy of your personal data
• Correct or update your information
• Request deletion of your data (“right to be forgotten”)
• Object to or restrict certain processing, and data portability
• Withdraw consent at any time (without affecting prior processing)
• Opt out of “sale” or “sharing” of personal information (we do not sell or share personal information as defined by the CCPA)
• Lodge a complaint with your local data-protection authority

To exercise any of these rights, contact us at the email below. We respond within the timelines required by applicable law and never discriminate against you for exercising your rights.

11. Children’s Privacy

• Poster Magic is intended for users aged 13 and above; purchases may only be made by users aged 18 and above (or the age of majority where you live), or with the consent of a parent or guardian. It is not directed at young children.
• We do not knowingly collect data from children below the applicable age. If you believe a child has provided us data, contact us and we will delete it.

12. Nature of the Service

• Poster Magic is a design and greeting tool. We provide templates for personal and business use, but we do not guarantee the suitability of any template for specific commercial or legal purposes.
• You are responsible for the photos and text you add to posters and for ensuring you have the right to use them.

13. Third-Party Services

• The App may use third-party tools including Google Cloud (application hosting and object storage), SMS/OTP delivery providers, Razorpay and PhonePe (payments, where applicable), and analytics services.
• These services operate under their own privacy policies.

14. Changes to This Privacy Policy

• We may update this Privacy Policy from time to time.
• Significant changes will be communicated through the App.
• Continued use of Poster Magic means acceptance of the updated policy.

15. Contact Us

For any questions or requests, including privacy-rights requests:

• Company Name: HouseofTech Innovation Pvt Ltd
• Email: support@houseoftech.ai
• Address: F-118, Adani Galeria, Sector 89A, Gurgaon, Haryana, India