Delete Your Poster Magic Account & Data
Poster Magic · HouseofTech Innovation Pvt Ltd
Last updated: 24 September 2026
We respect your right to control your data. If you no longer want to use Poster Magic, you can request deletion of your account and all associated data at any time, from anywhere in the world. This page explains how.
Before you delete — save your custom designs. Deletion permanently removes your account and every personalised poster or status you saved to your profile. Open the App and download any custom design to your device gallery, or share it to WhatsApp, before requesting deletion. We cannot recover it afterwards.
Images on your device are not affected. Posters and greetings you have already downloaded to your phone's gallery stay on your phone. Deleting your account removes your server-side data (like your uploaded profile photo, name details, and saved drafts). To remove local images too, delete them from your phone's gallery or file manager.
Option 1 — Delete from inside the App
Open Poster Magic → Account → Delete account and confirm. Your account and all server-side data will be scheduled for permanent deletion. If your version of the App does not show this option, use the email route below.
Option 2 — Request deletion by email
Send an email to our support team, quoting the mobile number registered on your Poster Magic account:
Email: support@houseoftech.ai
Subject line: Poster Magic Account Deletion Request
Include in the email:
- The mobile number registered on your account
- (Optional) Reason for deletion — helps us improve
We may send an OTP to your registered mobile number to verify that the request is genuinely yours before we proceed.
What gets deleted
When we process your request, the following data is permanently removed from our systems:
- Your account profile — registered mobile number, display name, and uploaded profile photos or logos
- All saved designs — every custom poster, greeting, or flyer you saved to your account
- Your favourites list and recently viewed templates
- Login session tokens and device links associated with your account
- Any feedback or support correspondence
- Subscription identifier linked to your account (transactional records may be retained for statutory compliance — see below)
Note: Account deletion is permanent. Saved designs and uploaded photos cannot be recovered once deletion is complete. Posters you already downloaded or shared stay wherever you saved or sent them — deleting your account does not reach those copies, including any statuses already posted to WhatsApp.
What may be retained
In accordance with legal and compliance obligations, the following may be retained in anonymised or aggregated form:
- Anonymised usage analytics (cannot be linked back to you)
- Billing and tax records for your subscription payments to us, required for our own accounting and audit compliance (typically up to 7 years)
- Logs required for fraud prevention and platform security
Deleting a single design instead
If you only want to remove one custom poster from your account rather than close your account entirely, open your saved designs in the App and choose to delete that specific item. The cloud copy is deleted; any copy you previously downloaded to your gallery stays on your device.
Active subscription
If you have an active auto-renewing Poster Magic Plus subscription, please cancel it first — from your UPI / bank app, or by emailing support. See the Payment & Cancellation Policy for steps. Deleting your account does not automatically issue a refund — refunds are governed by the Cancellation Policy.
Timeframe
- We acknowledge your request within 2 working days.
- Deletion is completed within 30 days of verification (or sooner where required by your local law).
- You will receive a confirmation once deletion is complete.
Questions
If you have questions about data deletion or your privacy rights (including GDPR/CCPA requests), see our Privacy Policy or contact support@houseoftech.ai.