Delete Your Invoicely Account & Data
Invoicely · HouseofTech Innovation Pvt Ltd
Last updated: 27 July 2026
We respect your right to control your data. If you no longer want to use Invoicely, you can request deletion of your account and all associated data at any time, from anywhere in the world. This page explains how.
Before you delete — save your invoices. Deletion permanently removes your invoices, customer records, and business profile from our servers. Businesses are usually required by law to retain invoice records for several years. Open each invoice you need and use Share / Download PDF to save a copy to your device or cloud storage before requesting deletion. We cannot restore your records afterwards.
Option 1 — Request deletion by email
Send an email to our support team from the email address registered on your Invoicely account:
Email: support@houseoftech.ai
Subject line: Invoicely Account Deletion Request
Include in the email:
- The email address registered on your account
- (Optional) Your business name, to help us verify the account
- (Optional) Reason for deletion — helps us improve
Option 2 — Delete from inside the App
If your version of the App offers it, open Invoicely → Settings → Delete account and confirm. Your account and data will be scheduled for permanent deletion. If you do not see this option, use the email route above.
What gets deleted
When we process your request, the following data is permanently removed from our systems:
- Your account profile (email address, login credentials, preferences)
- Your business profile — business name, type, address, contact details, logo
- Your tax settings — tax name, tax registration number (GSTIN/VAT), default tax rate
- Your invoice settings — invoice prefix and counter
- All customer records you created, including their names, contact details, and tax numbers
- All invoices and invoice line items, including descriptions, HSN/SAC codes, amounts, discounts, tax, notes, and terms
- App settings and configuration linked to your account
- Login session tokens
- Any feedback or support correspondence
- Subscription identifier linked to your account (transactional records may be retained for statutory compliance — see below)
Note: Account deletion is permanent and removes your server-side data. Your invoices, customers, and business profile cannot be recovered once deletion is complete. Invoice PDFs you already downloaded or shared stay wherever you saved or sent them — deleting your account does not reach those copies, including any your customers hold.
What may be retained
In accordance with legal and compliance obligations, the following may be retained in anonymised or aggregated form:
- Anonymised usage analytics (cannot be linked back to you)
- Billing and tax records for your subscription payments to us, required for our own accounting and audit compliance (typically up to 7 years)
- Logs required for fraud prevention and platform security
Active subscription
If you have an active auto-renewing subscription, please cancel it first — from your UPI / bank app, or by emailing support. See the Payment & Cancellation Policy for steps. Deleting your account does not automatically issue a refund — refunds are governed by the Cancellation Policy.
Timeframe
- We acknowledge your request within 2 working days.
- Deletion is completed within 30 days of verification (or sooner where required by your local law).
- You will receive a confirmation email once deletion is complete.
Questions
If you have questions about data deletion or your privacy rights (including GDPR/CCPA requests), see our Privacy Policy or contact support@houseoftech.ai.