Delete Your Bhaktify Account & Data
Bhaktify · HouseofTech Innovation Pvt Ltd
Last updated: 8 October 2026
We respect your right to control your data. If you no longer want to use Bhaktify, you can request deletion of your account and all associated data at any time, from anywhere in the world. This page explains how.
Before you delete — note your saved favorites. Deletion permanently removes your account and every playlist, favorite bhajan, and saved wallpaper collection synced to your profile. Open the App and ensure you have downloaded any ringtones or images you wish to keep before requesting deletion. We cannot recover your saved lists afterwards.
Media downloaded to your device is not affected. Bhaktify allows you to download devotional content — ringtones, mantras, and wallpapers — directly to your phone. Deleting your account removes your server-side data. To remove downloaded media too, delete the files from your device's storage or settings.
Option 1 — Delete from inside the App
Open Bhaktify → Account → Delete account and confirm. Your account and all server-side data will be scheduled for permanent deletion. If your version of the App does not show this option, use the email route below.
Option 2 — Request deletion by email
Send an email to our support team, quoting the mobile number registered on your Bhaktify account:
Email: support@houseoftech.ai
Subject line: Bhaktify Account Deletion Request
Include in the email:
- The mobile number registered on your account
- (Optional) Reason for deletion — helps us improve
We may send an OTP to your registered mobile number to verify that the request is genuinely yours before we proceed.
What gets deleted
When we process your request, the following data is permanently removed from our systems:
- Your account profile — registered mobile number and account preferences
- All saved favorites and playlists — every bhajan, aarti, mantra, ringtone, and wallpaper you saved to your profile
- Sync state and device links associated with your account
- Login session tokens
- Download and browsing history associated with your account
- Any feedback or support correspondence
- Subscription identifier linked to your Bhaktify Plus account (transactional records may be retained for statutory compliance — see below)
Note: Account deletion is permanent. Saved playlists and favorites cannot be recovered once deletion is complete. Ringtones and wallpapers you already downloaded and set on your device stay wherever you saved them — deleting your account does not reach those local files.
What may be retained
In accordance with legal and compliance obligations, the following may be retained in anonymised or aggregated form:
- Anonymised usage analytics (cannot be linked back to you)
- Billing and tax records for your subscription payments to us, required for our own accounting and audit compliance (typically up to 7 years)
- Logs required for fraud prevention and platform security
Removing a single favorite instead
If you only want to remove one bhajan, ringtone, or wallpaper from your favorites rather than close your account, open that item in the App and tap the heart or bookmark icon to remove it. The item is removed from your saved list; your account remains active.
Active subscription
If you have an active auto-renewing Bhaktify Plus subscription, please cancel it first. Payments are processed by RBI-licensed payment gateway partners (such as Razorpay, PhonePe, or similar providers). The active payment gateway may change from time to time without prior notice. There is NO in-app cancel button. Cancellation has exactly two routes: (A) in your UPI / bank app, find AutoPay and pause or cancel the mandate; or (B) email our support address. See the Payment & Cancellation Policy for steps. Deleting your account does not automatically issue a refund — refunds are governed by the Cancellation Policy.
Timeframe
- We acknowledge your request within 2 working days.
- Deletion is completed within 30 days of verification (or sooner where required by your local law).
- You will receive a confirmation once deletion is complete.
Questions
If you have questions about data deletion or your privacy rights (including GDPR/CCPA requests), see our Privacy Policy or contact support@houseoftech.ai.