Privacy Policy

Mystic : Tarot Guide · HouseofTech Innovation Pvt Ltd

Last updated: 24 July 2026

HouseofTech Innovation Pvt Ltd (“we”, “us”, “our”, or the “Company”) operates the Mystic : Tarot Guide mobile application and related services (the “App”).

Mystic : Tarot Guide is a tarot & astrology app that offers tarot card readings, daily card draws, tarot spreads, horoscopes, zodiac insights, and related spiritual guidance content that you can explore inside the App. Certain readings and features are available only to paid subscribers or via in-app purchases.

We are committed to protecting your privacy and handling your data responsibly. This Privacy Policy explains how we collect, use, store, share, and protect your information when you use Mystic : Tarot Guide, wherever in the world you use it.

By downloading, installing, or using the App, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use the App.

1. Information We Collect

A. Information You Provide Directly

• Account details if you choose to sign up — email address and/or sign-in identity from Google or Apple (name, email, profile picture as shared by that provider).
• Reading inputs you enter — such as your name, date of birth, zodiac sign, and (if you choose) time and place of birth, used to personalise tarot readings and horoscopes.
• Questions, topics, or intentions you type before a reading, and readings you save to your history or mark as favourites.
• Subscription and billing-related details when purchasing a premium plan or content.
• Feedback, support queries, or communications you send to us.

B. Automatically Collected Information

• Device information: device type, operating system, app version, IP address, unique device identifiers, language and region settings.
• Usage data: readings viewed or drawn, spreads used, cards saved or favourited, and in-app navigation.
• Performance data: crash reports, diagnostics, and error logs.
• Approximate location derived from IP address, used for regional pricing, language defaults, content availability, and legal compliance.
• Analytics data collected via third-party tools to improve the App.

C. Information We Do Not Collect

• We do not access your contact list, call logs, SMS, microphone, or camera.
• We do not scan your photo library or read your existing personal files.
• We do not collect government IDs or biometric identifiers.
• We do not store your full card details — payment information is handled directly by our RBI-licensed payment gateway partners (such as Razorpay and PhonePe).

2. How We Use Your Information

• Generate and personalise tarot readings, daily draws, spreads, horoscopes, and zodiac insights based on the details and questions you provide.
• Save your reading history, favourites, and preferences and sync them across devices if you sign in.
• Process subscription payments, in-app purchases, and manage billing.
• Send service messages such as receipts, renewal reminders, and important account notices, and (where enabled) daily reading or horoscope notifications.
• Detect and prevent fraud, abuse, or unauthorised access, and enforce our usage rules.
• Improve content quality and App performance, fix bugs, and develop new features (using aggregated or de-identified data wherever possible).

3. Personalisation & Recommendations

• We use your reading inputs (name, birth details, zodiac sign, questions) and in-app activity to personalise your readings, daily cards, and horoscope content.
• Some readings or interpretations may be generated using third-party AI or infrastructure providers acting as our processors under data-protection agreements; they process this data solely to provide the reading service and do not use it to build independent profiles of you.
• You can change your details or clear your reading history at any time from within the App.

4. Subscription & Payment Information

• Payments are processed by RBI-licensed payment gateway partners (such as Razorpay, PhonePe, or similar providers), supporting UPI & UPI Autopay, credit/debit cards, and netbanking. The active payment gateway may change from time to time without prior notice.
• Each payment gateway handles and stores your payment details under its own security standards (PCI-DSS). We never see or store your full card number.
• We retain only your subscription status, plan, and transaction reference for billing, accounting, and tax compliance.

5. Information Sharing & Disclosure

We do not sell or rent your personal data. We share limited data only:

• With service providers (cloud hosting and storage, content-delivery networks, AI/analytics infrastructure, payment gateways such as Razorpay and PhonePe, email delivery) under data-protection agreements, and only to the extent needed to provide the service.
• To comply with legal obligations, court orders, or lawful government requests.
• In case of mergers, acquisitions, or restructuring (with notice to users).
• To protect rights, safety, and platform security.

6. International Data Transfers

• Mystic : Tarot Guide is offered worldwide. Your data may be processed on cloud infrastructure located in countries other than your own, including India, the United States, and the European Union.
• Where required (for example for users in the EEA, UK, or Switzerland), we rely on appropriate safeguards such as Standard Contractual Clauses or equivalent mechanisms for cross-border transfers.

7. Data Storage & Security

• All data is encrypted in transit (HTTPS/TLS); stored account and reading data is protected with access controls and industry-standard safeguards.
• Content is delivered over secure cloud infrastructure and content-delivery networks.
• While we take strong precautions, no system is completely secure.

8. Data Retention

• Account, reading history, and preference data is retained while your account is active.
• Transaction records are retained for the duration required by applicable tax and accounting law (typically up to 7 years).
• Analytics data may be retained in anonymised form for up to 24 months.
• You may request account and data deletion at any time — see the Delete Account page.

9. Your Privacy Rights

Depending on where you live, you may have rights under laws such as the EU/UK General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA/CPRA), India’s Digital Personal Data Protection Act 2023, and similar laws, including the right to:

• Access a copy of your personal data
• Correct or update your information
• Request deletion of your data (“right to be forgotten”)
• Object to or restrict certain processing, and data portability
• Withdraw consent at any time (without affecting prior processing)
• Opt out of “sale” or “sharing” of personal information (we do not sell or share personal information as defined by the CCPA)
• Lodge a complaint with your local data-protection authority

To exercise any of these rights, contact us at the email below. We respond within the timelines required by applicable law and never discriminate against you for exercising your rights.

10. Children’s Privacy

• Mystic : Tarot Guide is intended for users aged 18 and above. It is not directed at children, and purchases require you to be 18 or the age of majority where you live.
• We do not knowingly collect data from children. If you believe a child has provided us data, contact us and we will delete it.

11. Nature of the Content

• Tarot readings, horoscopes, and related content are provided for personal guidance, reflection, and entertainment. They are not statements of fact and do not guarantee any outcome.
• Mystic : Tarot Guide is an independent app and is offered with respect for all beliefs. Content is not intended to offend any community or faith.

12. Third-Party Services

• The App may use third-party tools including Razorpay and PhonePe (payments), Google/Apple sign-in, cloud storage and content-delivery providers, AI providers, and analytics services.
• These services operate under their own privacy policies.

13. Changes to This Privacy Policy

• We may update this Privacy Policy from time to time.
• Significant changes will be communicated through the App.
• Continued use of Mystic : Tarot Guide means acceptance of the updated policy.

14. Contact Us

For any questions or requests, including privacy-rights requests:

• Company Name: HouseofTech Innovation Pvt Ltd
• Email: support@houseoftech.ai
• Address: F-118, Adani Galeria, Sector 89A, Gurgaon, Haryana, India