Privacy Policy

Astro108 · HouseofTech Innovation Pvt Ltd

Last updated: 23 September 2026

HouseofTech Innovation Pvt Ltd (“we”, “us”, “our”, or the “Company”) operates the Astro108 application and related services (the “App”).

Astro108 is an astrology platform that enables users to chat with astrologers, consult them for personalized guidance, generate a Kundali using their date, time, and place of birth, and access detailed daily horoscopes. Certain premium features, such as extended consultations and in-depth reports, are available only to Astro108 Plus subscribers.

This Privacy Policy explains how we collect, use, store, share, and protect your information when you use Astro108, wherever in the world you use it.

By downloading, installing, or using the App, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use the App.

1. Information We Collect

A. Information You Provide Directly

• Account details — your mobile number, which you enter to receive a one-time password (OTP), and the OTP itself. We do not use passwords; sign-in is by OTP verification.
• Astrological details — your date, time, and place of birth, which are required to generate your Kundali and personalized horoscopes.
• Content you create inside the App — chat messages, questions, and any context you share during consultations with astrologers.
• Subscription and billing-related details if you purchase Astro108 Plus.
• Feedback, support queries, or communications you send to us.

B. Automatically Collected Information

• Device information: device type, operating system, app version and build number, IP address, unique device identifiers, language and region settings.
• Usage data: features used, astrologer profiles viewed, and in-app navigation.
• Performance data: crash reports, diagnostics, and error logs.
• Approximate location derived from IP address, used for regional pricing and currency and for legal compliance.
• Analytics data collected via third-party tools to improve the App.

C. Permissions the App May Request

• Microphone & Camera — only when you choose to initiate a voice or video consultation with an astrologer. We do not access these in the background.
• Files / photos picker — if you choose to upload a profile picture or share an image in a chat with an astrologer. We receive only the specific files you select.
• Notifications (optional) — for daily horoscopes, astrologer replies, and service messages such as renewal notices.

D. Information We Do Not Collect

• We do not scan, index, or upload your device’s file system or photo library.
• We do not access your contact list, call logs, or SMS.
• We do not collect government IDs or biometric identifiers.
• We do not store your full card details — payment information is handled directly by our RBI-licensed payment gateway partners.

2. How We Use Your Information

• Verify your mobile number by OTP, create your account, and keep you signed in.
• Generate your Kundali and daily horoscopes based on your birth details.
• Facilitate chats, voice, and video consultations between you and the astrologers on our platform.
• Process subscription payments and manage billing, where applicable.
• Send service messages such as receipts, renewal reminders, OTPs, and important account notices.
• Detect and prevent fraud, abuse, or unauthorised access, and enforce usage limits and our usage rules.
• Improve App performance, fix bugs, and develop new features (using aggregated or de-identified data wherever possible).

3. Astrological Data & Consultations

• Your birth details (date, time, and place) are saved to your account so you do not have to re-enter them for future horoscopes or consultations.
• Chat history and consultation notes are stored securely on our servers so you can review past guidance across your devices.
• Astrologers on the platform receive only the birth details and context necessary to provide your reading.
• Our staff do not routinely access the contents of your chats; limited access may occur only for support you have requested, for quality assurance, for security investigation, or where legally required.

4. User-Generated Content & Guidance

• When you chat with an astrologer, your messages are transmitted securely to our platform.
• We retain chat logs for quality assurance, to resolve disputes, and to ensure the safety of both users and astrologers.
• Astrology is for guidance only. Readings, Kundali interpretations, and horoscopes are generated based on astrological traditions and are not verified by us for factual accuracy. Do not rely on them for legal, financial, medical, tax, or other professional decisions — seek certified professional advice. See our Terms & Conditions.
• Please do not share highly sensitive personal data (for example health records, government ID numbers, or financial credentials) in chats with astrologers.

5. Subscription & Payment Information

• Payments are processed by RBI-licensed payment gateway partners (such as Razorpay, PhonePe, or similar providers). The active payment gateway may change from time to time without prior notice.
• Each payment gateway handles and stores your payment details under its own security standards (PCI-DSS). We never see or store your full card number.
• Astro108 Plus is available in monthly and yearly options, at prices as shown at the paywall / in the App.
• We retain only your subscription status, plan, and transaction reference for billing, accounting, and tax compliance.
• Cancellation: There is NO in-app cancel button. Cancellation has exactly two routes: (A) in your UPI / bank app, find AutoPay and pause or cancel the mandate; or (B) email our support address.
• Details of plans, limits, renewal, and refunds are in our Payment & Cancellation Policy.

6. Information Sharing & Disclosure

We do not sell or rent your personal data. We share limited data only:

• With the astrologers you choose to consult, strictly to the extent needed to provide your reading.
• With service providers (cloud hosting, database and authentication providers, SMS/OTP delivery providers, content-delivery networks, analytics infrastructure, payment gateways, email delivery) under data-protection agreements, and only to the extent needed to provide the service.
• To comply with legal obligations, court orders, or lawful government requests.
• In case of mergers, acquisitions, or restructuring (with notice to users).
• To protect rights, safety, and platform security.

7. International Data Transfers

• Astro108 is offered worldwide. Our primary application servers are hosted in India (Mumbai region). Some service providers may process data in other countries, including the United States and the European Union.
• Where required (for example for users in the EEA, UK, or Switzerland), we rely on appropriate safeguards such as Standard Contractual Clauses or equivalent mechanisms for cross-border transfers.

8. Data Storage & Security

• Data in transit is encrypted (HTTPS/TLS). Account data and chat logs are protected with access controls and industry-standard safeguards, and are accessible only through your authenticated account.
• Sign-in uses OTP verification and a session token stored securely on your device. Keep your mobile number and device secure; anyone with access to both may be able to sign in to your account.
• While we take strong precautions, no system is completely secure.

9. Data Retention

• Account records (mobile number, birth details, subscription status) and chat history are retained while your account is active.
• Transaction records for Astro108 Plus are retained for the duration required by applicable tax and accounting law (typically up to 7 years).
• Analytics data may be retained in anonymised form for up to 24 months.
• You may request account and data deletion at any time — see the Delete Account page. Deletion is permanent.

10. Your Privacy Rights

Depending on where you live, you may have rights under laws such as the EU/UK General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA/CPRA), India’s Digital Personal Data Protection Act 2023, and similar laws, including the right to:

• Access a copy of your personal data
• Correct or update your information
• Request deletion of your data (“right to be forgotten”)
• Object to or restrict certain processing, and data portability
• Withdraw consent at any time (without affecting prior processing)
• Opt out of “sale” or “sharing” of personal information (we do not sell or share personal information as defined by the CCPA)
• Lodge a complaint with your local data-protection authority

To exercise any of these rights, contact us at the email below. We respond within the timelines required by applicable law and never discriminate against you for exercising your rights.

11. Children’s Privacy

• Astro108 is intended for users aged 13 and above; purchases and consultations may only be made by users aged 18 and above (or the age of majority where you live), or with the consent of a parent or guardian. It is not directed at young children.
• We do not knowingly collect data from children below the applicable age. If you believe a child has provided us data, contact us and we will delete it.

12. Nature of the Service

• Astro108 is an astrology and consultation platform. It does not provide certified medical, psychological, legal, or financial advice.
• We do not verify the scientific accuracy of astrological readings. You are responsible for your own decisions and actions following any consultation.

13. Third-Party Services

• The App may use third-party tools including cloud hosting, SMS/OTP delivery providers, payment gateways, and analytics services.
• These services operate under their own privacy policies.

14. Changes to This Privacy Policy

• We may update this Privacy Policy from time to time.
• Significant changes will be communicated through the App.
• Continued use of Astro108 means acceptance of the updated policy.

15. Contact Us

For any questions or requests, including privacy-rights requests:

• Company Name: HouseofTech Innovation Pvt Ltd
• Email: support@houseoftech.ai
• Address: F-118, Adani Galeria, Sector 89A, Gurgaon, Haryana, India