Delete Your Astro108 Account & Data
Astro108 · HouseofTech Innovation Pvt Ltd
Last updated: 23 September 2026
We respect your right to control your data. If you no longer want to use Astro108, you can request deletion of your account and all associated data at any time, from anywhere in the world. This page explains how.
Before you delete — save your reports and guidance. Deletion permanently removes your account and every Kundali or chat history stored on our servers. Open the App and save or screenshot any important personalized guidance from astrologers before requesting deletion. We cannot recover it afterwards.
Unused subscriptions and credits are forfeited. Astro108 is a cloud-based platform. Deleting your account removes all your data from our servers. Any active Astro108 Plus subscription or unused consultation credits will be permanently lost and cannot be refunded or transferred once the account is deleted.
Option 1 — Delete from inside the App
Open Astro108 → Account → Delete account and confirm. Your account and all server-side data will be scheduled for permanent deletion. If your version of the App does not show this option, use the email route below.
Option 2 — Request deletion by email
Send an email to our support team, quoting the mobile number registered on your Astro108 account:
Email: support@houseoftech.ai
Subject line: Astro108 Account Deletion Request
Include in the email:
- The mobile number registered on your account
- (Optional) Reason for deletion — helps us improve
We may send an OTP to your registered mobile number to verify that the request is genuinely yours before we proceed.
What gets deleted
When we process your request, the following data is permanently removed from our systems:
- Your account profile — registered mobile number and account preferences
- All astrological data — your date, time, and place of birth, and any saved Kundali profiles
- Consultation history — all chat logs and personalized guidance from astrologers
- Daily horoscope preferences and settings
- Login session tokens
- Any feedback or support correspondence
- Subscription identifier linked to your account (transactional records may be retained for statutory compliance — see below)
Note: Account deletion is permanent. Chat histories and Kundali reports cannot be recovered once deletion is complete. Any guidance you already screenshotted or saved outside the App stays wherever you saved it — deleting your account does not reach those copies.
What may be retained
In accordance with legal and compliance obligations, the following may be retained in anonymised or aggregated form:
- Anonymised usage analytics (cannot be linked back to you)
- Billing and tax records for your subscription or consultation payments to us, required for our own accounting and audit compliance (typically up to 7 years)
- Logs required for fraud prevention and platform security
Deleting a saved Kundali instead
If you only want to remove a specific saved Kundali profile rather than close your account, open that profile in the App and choose to delete it. The birth details and associated reports will be permanently removed from your account.
Active subscription
If you have an active Astro108 Plus auto-renewing subscription, please cancel it first — from your UPI / bank app, or by emailing support. See the Payment & Cancellation Policy for steps. Deleting your account does not automatically issue a refund — refunds are governed by the Cancellation Policy.
Timeframe
- We acknowledge your request within 2 working days.
- Deletion is completed within 30 days of verification (or sooner where required by your local law).
- You will receive a confirmation once deletion is complete.
Questions
If you have questions about data deletion or your privacy rights (including GDPR/CCPA requests), see our Privacy Policy or contact support@houseoftech.ai.